We know that you may have some questions before or after visiting us, so we’ve developed our Help Centre.
Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
Often the quickest way to reach us - look out for the 'Message Us' option down the right-hand side of our main website.
Our digital assistant may have the answer, otherwise they'll link you up to one of advisors who are available to help Monday to Saturday between 9am-5pm.
Prefer to speak to someone? Give us a Call
Our lines are open from 9:30am - 4:00pm Monday to Friday. We’ll get to you as quickly as we can, though there may be a wait to speak to one of our advisors whilst we assist other callers. *Calls are charged at local rate.
General enquiries: 0121 725 2616*
Drop us an Email
If you need to send us an email or ask a question you can use our Guest Contact Form here.