We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions
You'll see this option appear in the bottom right corner of the Help Centre when we have advisers available to chat – generally, this is available Monday - Friday between 9am – 5pm and weekends 9am to 3pm.
Drop us a Line
If you need to send us an email or ask a question you can use our Guest Contact Form here.
If you need to reach out to us by phone, you can call us on 0121 725 2616*.
Our lines are open Monday - Friday 9am to 5pm and weekends 9am to 3pm. Please note we cannot sell tickets on this number. Your call may be recorded for training and quality purposes.
*Calls charged at local rate.