We offer Live Chat (subject to availability) Monday - Friday 10am - 4pm.
When Live Chat is available, you will see a "Chat" button in the bottom corner of the screen when you are accessing our Help Centre here.
We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions
Drop us a Line
If you need to send us an email or ask a question you can use our Guest Contact Form here.
Please note: Due to increased demand we currently have a 2 week response time.
If you need to reach out to us by phone, you can call us on 0121 725 2616*.
Our lines are open Monday - Friday 10am - 4pm. Please note we cannot sell tickets on this number. Your call may be recorded for training and quality purposes.
*Calls charged at local rate.